![]() After expressing my (clear) frustration, I was told that they do not guarantee room types. Weird, right? They had my credit card and I was being charged either way, so why the phone call? Once we arrived at 11:00pm on the evening of check in, we were told they no longer hd a king non smoking spa tower room available, and they offered us a double queen SMOKING in the INN. On the evening of the arrival, I received a call at 9:00pm to confirm my reservation. I made the reservation in JANUARY of 2019.5 months in advance. It's a convenient resort style property for us to stop at on the way to get our daughter from summer camp every year, but sadly next year we may have to look somewhere else.įor our stay in June of 2019, I booked a 2 night reservation in a King NON Smoking Spa tower room. This is our 2nd time staying at this hotel, and it's the 2nd time that they have disappointed us. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Southeastern Oklahoma State University. ![]() ![]() Hotels near (DFW) Dallas/Fort Worth International Airport. ![]()
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